The Chartis Group this week, announced its new Chartis Center for Burnout Solutions, developed with recently-acquired DES Health Consulting.
WHY IT MATTERS
DES works with hospitals and health systems to address the root causes of burnout, identifying and addressing “friction points” to help improve employee retention and workplace satisfaction for physicians and nurses – and, in turn, helping improve quality and safety for patients.
The new Chartis Center for Burnout Solutions will be led by psychologists and built around DES’ burnout assessment tool, which comprises more than 12.5 million data points to assess workplace satisfaction, and helps with the creation of dashboards to enable more actionable improvements.
It has helped enable reductions in employee turnover and even suicidal ideation, according to Chartis, while also targeting burnout gender gap, feelings safety and other workplace metrics.
“Health professionals who contribute at their fullest ability for their patients perform better from a strategic, financial, and clinical quality perspective,” said Dr. Dan Shapiro, who will serve as director and head of the Chartis Center for Burnout Solutions. “My team and I are eager to bring enhanced capabilities to Chartis that will make an immediate and positive difference for our clients and communities.”
THE LARGER TREND
Shapiro, vice dean at the Penn State College of Medicine, is a longtime advocate for finding innovative ways to ameliorate provider burnout and building more systematic interventions to boost the wellbeing of healthcare professionals.
After three years of pandemic, provider burnout is at an all-time high, as a recent American Medical Association report has shown.
But there are many efforts on a variety of fronts – from homegrown practice-level plans to improve provider experience, to innovative uses of new AI tools to reduce burdensome tasks – that aim to tackle some of the factors that contribute to burnout.
A recent study from the National Coordinator for Health IT, meanwhile, has seen some encouraging progress with more health systems using electronic health record audit log data to identify clinicians in need of help with documentation burnout.
ON THE RECORD
“By establishing the Chartis Center for Burnout Solutions, we will be able to help clients gather deep insights on their workforce, then implement proactive, data-driven solutions that improve wellness and resiliency,” said Chartis Chief Physician Executive Dr. Roger Ray in a statement. “The healthcare workforce is a vital part of our communities, and addressing their health is key to helping our clients materially improve healthcare.”
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